Contact Us

Contact us

Trade name: Serenimals
Email: help@serenimals.com

Our customer support is available Monday to Friday, 8am to 8:30pm.
Average answer time: 24h.

Before you write in

Tracking your order? Your tracking number is in your shipping confirmation email.
Want to return or exchange? Start on our Returns & Warranty page.
Quick question? Our FAQ probably covers it.

Anything else, just email us. A real person answers.